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Terms and Conditions

General Terms and Conditions of Sale

Shipping Terms
F.O.B. San Diego, California. Freight charges will be prepaid and added to the invoice. Unless otherwise requested, BioPointe Scientific will select the best way for shipping based on types of products ordered. Contact BioPointe Scientific for if you have special shipping requirements. Customers in the United States will recieve free UPS Ground shipping on orders $100.00 or more. Customers may choose to have shipping billed directly to their shipping provider account upon request. Visa, MasterCard, and American Express are accepted as forms of payment, or you may contact us to establish a line of credit.

Inventory & Delivery
We stock all items listed on our website. If you do not see a product you are looking for, please contact us toll free at 1-800-599-7500 before looking elsewhere. Chances are we have what you are looking for. Please contact us if you have a need to set up a stock room delivery schedule to streamline your purchasing process. Orders are usually shipped within 24 hours of receipt of the order. To save our customers money, we will choose the best form shipment available. Please call us at 1-800-599-7500 if you need expedited shipping.

Pricing & Specifications
You will find our pricing to be very competitive no matter what quantity you are ordering. We invite you to allow us to quote pricing for your annual budget and stock room needs as well. All prices are shown in U.S. dollars. All prices are subject to change up to the date of shipment without notice. Any product may be discontinued without notice. We reserve the right to change pricing due to economic changes, and or typographical errors prior to shipment date without notice. All sales are subject to the conditions listed in the terms and conditions contained herein.

Sales Tax
Sales tax will be applied to all invoices where applicable. Customers who are tax exempt will need to supply Biopointe Scientific with the necessary proof of tax exemption prior to the order shipment.

Payment Terms
Invoices are due net 30 days from the date of invoice.

Customer Satisfaction Guaranteed
Quality is number one at BioPointe Scientific, that is why we back all of our products with our 100% customer satisfaction guarantee. If for any reason you are unsatisfied with the quality of our products, we will replace, refund or credit your account within 90 days of the purchase. Buy with confidence knowing that BioPointe Scientific stands behind every product we ship.

Return Policy
Products cannot be returned with out first contacting BioPointe Scientific. In some cases a return may not be necessary, or can be resolved without the need of a return.
All products to be returned must be in new, unblemished condition, unless approval is given by authorized personnel of the company. All products to be accepted for return must include a Return Authorization Number. Please contact us to receive your Return Authorization Number from a customer service representative.  A 15% restocking fee may apply.


For further assistance please contact us at biopointescientific.com, or by calling us toll free at 1-800-599-7500. International customers should fax to 1-619-477-7997.